At BQ Kiddies, we are committed to providing a seamless and efficient delivery experience for our valued customers. To ensure your satisfaction, we have implemented the following delivery policy:
- Delivery within Lagos: All orders placed within Lagos will be processed and shipped out within 24 hours of order confirmation. Our dedicated delivery partners will strive to deliver your items to your doorstep as quickly as possible. You can expect to receive your order within 24 hours after it has been placed.
- Delivery outside Lagos: For orders placed outside Lagos, we will also process and ship out your items within 24 hours of order confirmation. However, due to the additional distance, please allow 3–4 days for your order to be delivered to your location. Our reliable delivery partners will ensure that your package reaches you in a timely manner.
Please note:
- The delivery timeline mentioned above applies to business days only (Monday to Friday), excluding weekends and public holidays.
- While we make every effort to deliver your order within the specified timeframe, unforeseen circumstances such as extreme weather conditions or transportation disruptions may cause slight delays. In such cases, we will make every effort to communicate with you and keep you informed regarding the status of your delivery.
If you have any questions or need further assistance regarding our delivery policy, please don’t hesitate to contact our customer support team here. We are here to help!