Privacy Policy

Privacy Policy for BQ Kiddies

Last Updated: 27/5/2023

This Privacy Policy outlines how BQ Kiddies ("we," "us," or "our") collects, uses, and protects the personal information of individuals ("you" or "users") who visit and interact with our website www.bqkiddies.com and other related services (collectively referred to as the "Services"). We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing or using our Services, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

We may collect personal information from you when you voluntarily provide it to us during your interaction with our website or when you place an order. This information may include, but is not limited to, your name, email address, mailing address, telephone number, and payment details.

1.2 Non-Personal Information:

We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and browsing preferences. This information is collected through the use of cookies or similar technologies.

2. Use of Information

2.1 Personal Information:

We may use your personal information for the following purposes:

   - Processing and fulfilling your orders for products and services.

   - Communicating with you regarding your orders, inquiries, or requests.

   - Sending you promotional emails, newsletters, or updates (if you have opted-in).

   - Personalizing your shopping experience on our website.

   - Conducting market research and analyzing customer preferences to improve our products and services.

   - Ensuring compliance with applicable laws and regulations.

2.2 Non-Personal Information:

We may use non-personal information for the following purposes:

   - Monitoring and analyzing trends, usage, and activities on our website.

   - Enhancing the functionality and performance of our website.

   - Customizing and improving user experiences.

3. Disclosure of Information

3.1 Third-Party Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our business and providing the Services to you. These service providers may include payment processors, delivery companies, and marketing agencies. We ensure that such third-party service providers maintain the confidentiality and security of your personal information.

3.2 Legal Requirements:

We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government regulation.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

5.1 Access and Update:

You have the right to access and update the personal information we hold about you. You may do so by contacting us at [email protected].

5.2 Opt-Out:

If you no longer wish to receive promotional emails or newsletters from us, you may opt-out by following the instructions provided in such communications or by contacting us at [email protected]. However, please note that you may still receive transactional emails related to your orders or inquiries.

6. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If you believe that we may have collected personal information from a child, please contact us immediately.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised policy will be posted on our website with the revised date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.